Partner Terms

1The partner agreement

Inspection partners sign a short written agreement based on these terms. Download the Inspection Partner Agreement (PDF).

2Our relationship

You provide inspections as an independent business or self-employed professional. You are not an employee or agent of Carcy and cannot make commitments on Carcy's behalf. You use your own tools and are responsible for your own tax, social insurance and any licences your work needs. You can accept or decline any booking.

3How you inspect

• Carry out each inspection with the reasonable skill and care of an experienced used-car inspector, within the scope of the Inspection Terms.
• Complete every checklist item. Mark an item “not checked”, with the reason, when you could not check it — never guess.
• For every “needs attention” or “defect”, describe what you observed and add a photo or a measured reading.
• Describe the car, not the seller. No accusations, no guesses about the car's history, and no guarantees or promises about the future.
• Sign the findings only after you have recorded them yourself, at the car, on that visit.

4Independence

• Decline any inspection where you know the seller, have worked on the car, or have any interest in the sale — and tell us.
• Never accept payment, commission or favours from a seller, dealer or garage in connection with an inspection or its result.
• Showrooms never inspect cars they sell or have sold.
• Don't offer repairs to the buyer during the inspection. If the buyer asks afterwards, tell them clearly it is a separate offer from your business.

5Responsibility and insurance

You are responsible for the accuracy of the findings you sign and for any loss caused by your negligence, including damage you cause to a car during an inspection or test drive.

You hold insurance appropriate to your work, such as public liability and, where available, professional indemnity insurance, and show proof when asked. You will cover Carcy for claims, costs and losses to the extent they are caused by your negligence, your breach of these terms or your misconduct.

6Complaints and corrections

• Respond to a complaint about your findings within 3 working days.
• If a checked item was recorded incorrectly, you carry out a free re-inspection, or your share is not paid (or is returned) if the customer's fee is refunded.
• Findings can only be changed through Carcy. Every correction is logged.

7Fees and payment

You receive 70% of each inspection fee and of any call-out fee. Who collects the payment on site is agreed for each booking; the party that collects it pays the other's share within 7 days. There is no fee to join.

8Safety and conduct

• Only test drive a car when the seller allows it, the car is insured and it is safe to drive. Follow the traffic laws.
• Treat the seller's property and the customer with respect.

9Data

Use customer and seller details only for the booking. Don't photograph people, ID documents or owner names. Delete personal data from your own devices once your photos are uploaded. Don't use Carcy bookings to take customers off the platform.

10Ending the partnership

Either side can end the partnership at any time with notice. Carcy may pause bookings immediately if these terms are broken. Responsibilities for inspections already carried out continue after the partnership ends. These terms are governed by the laws of the Republic of Cyprus.